For interpreter agencies
An easier way to schedule.
Connect Schedules moves interpreter requests, scheduling, and billing into one branded system. Your customers, interpreters, and schedulers each handle their part online.
Online Requests
Qualified Routing
Billing
Only qualified interpreters can view available jobs, based on your agency's requirements.
Why Connect Schedules
Every Request, Online
- Customers submit interpreting requests through their own online portal.
- Requests, changes, and cancellations are managed in one place.
- Reduce phone calls, emails, and back-and-forth scheduling.
Qualified Routing
- Match assignments with interpreters based on agency-defined qualifications.
- Only qualified interpreters can see and claim available jobs.
- Give preferred interpreters priority access to assignments.
Less Work for Schedulers
- Customers submit and manage their own requests.
- Interpreters claim available jobs and manage their schedules.
- Schedulers spend less time on routine tasks.
Built around your workflow.
Each role has its own view. Consumer preferences and billing tie everything together.
Run scheduling from one screen.
Manage requests, assign interpreters, and oversee your agency's schedule from one central dashboard. Set job qualifications and track assignments from the initial request through completion and invoicing.
A portal built for your customers.
Give customers their own portal to submit and manage interpreting requests, view upcoming appointments, see assigned interpreters, and review invoices. Customers can include appointment details and special instructions with each request.
Consumer preferences are attached to the job.
Keep consumer information, preferred interpreters, and interpreter restrictions organized in one place. Connect Schedules automatically applies these preferences to assignments, helping your agency make appropriate matches without repeatedly entering the same information.
A streamlined view for interpreters.
Interpreters can view and claim assignments they're qualified for, manage availability, and track earnings directly from their desktop or phone browser. No app to download or separate availability calendar to maintain. Simply mark the days they're unavailable.
Billing built into the workflow.
Customize billing rates and interpreter pay for each customer and assignment, including minimums, travel, and special rates. Connect Schedules automatically calculates what your agency charges and what interpreters earn, keeping both sides of billing connected to the job.
Syncs with Google Calendar.
Connect Schedules syncs appointments with Google Calendar for both agencies and interpreters. When an assignment is added or changed in Connect, the updates automatically appear in their Google Calendars, keeping everyone on the same page.
See how Connect fits your workflow
Ask questions specific to your agency. 30-minute demo, no pressure.