For interpreter agencies
An easier way to schedule.
Connect Schedules moves interpreter requests, scheduling, and billing into one branded system. Your customers, interpreters, and schedulers each handle their part online.
Online Requests
Qualified Routing
Billing
*Jobs shown only to interpreters who match required certifications, skills, language, and consumer preferences.
Why Connect Schedules
Every Request, Online
- A dedicated online request form for your agency
- All jobs route through one central portal
- Removes the back and forth of voicemails and missed calls
Qualified Routing
- Tag jobs by certification, skill, language, and consumer preference
- Only qualified interpreters see the job
- Tag categories are configurable to match your agency’s qualifications
Free Up Time for Your Schedulers
- Customers submit and manage their own requests
- Interpreters view their schedules and close out completed jobs
- Frees scheduling staff to focus on higher-priority work
Built around your workflow.
Each role has its own view. Consumer preferences and billing tie everything together.
Run scheduling from one screen.
A complete view of your operation. Tag jobs with the qualifications, languages, and preferences that matter. Track the full pipeline from one screen: unassigned, in-progress, needs closeout, and ready to invoice.
A portal built for your customers.
Customers submit and manage their own requests, view invoice history, and see the name of the interpreter assigned to each job. Specific preferences and instructions can be included with every request. No phone call required.
Consumer preferences are attached to the job.
Maintain consumer preferences and interpreter blocks at the profile level. Qualified Routing applies these to every job automatically. Profiles are managed by the agency. No login required from the consumer.
A streamlined view for interpreters.
A clean interface showing available jobs, current schedule, and earnings. Mobile-friendly with no app required. Interpreters only block days they are unavailable. No mandatory availability calendarto maintain.
Billing built into the workflow.
Set custom billing rates for each customer and interpreter. Charges and pay calculate automatically. Move jobs from closeout to invoice without rebuilding entries.
See how Connect fits your workflow
Ask questions specific to your agency. 30-minute demo, no pressure.
